Frequently Asked Questions
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What is a Jigsaw Club?
Like a CD or book club,
The Jigsaw Club delivers a product to
your home on a monthly basis.
Do I have to remember to mail
forms back to you before they
become overdue?
No; unlike Cd and book
clubs, you never have to return a form
in order to beat a deadline. The only time you mail us anything is
when you choose to place an order by mail.
Is there a fee, or any monthly bills?
No extra fees, and the
subscription price INCLUDES shipping How does a subscription benefit
me? You no longer have to
hunt through catalogs or piles of boxes Do I have to join a club to
buy puzzles from you? No, not at all, that's why
we have a catalog. Our online catalog is for people who How does a subscription work? You decide if you would
like to receive a puzzle each month Can I cancel my subscription once
it begins? Obviously we hope that
you never want to cancel a subscription. What if my puzzle is missing a
piece? It would be unusual to
find an incomplete puzzle because all of How do you ship puzzles to my
house, is it expensive?
Naturally it always costs more than we would like it to. We ship Is their a way to trade my old
puzzles? Not
yet, but soon!
and handling
to try to locate the kind of puzzles you enjoy. With a subscription
you choose the duration of your subscription; you will then receive
a puzzle every month, in the category of your choice, for as long
as
you like, automatically.
prefer to purchase one or two puzzles at their convenience. You
can buy a puzzle whenever you like without any obligations to
buy more in the future.
for either 3, 6, or 12 months. Pick out your category. You can pay by credit card
or paypal. If you prefer to pay by mail, simply print out the page you're on, circle
the item(s) you're interested in, and mail it along with your payment to
The Jigsaw Club, we'll do the rest. It's just that easy!
If you do decide that you no longer wish to receive our puzzles by
mail, simply send us a letter or e-mail stating your request and we'll
promptly refund the unused portion of your subscription, no
questions asked.
our puzzles are factory sealed, and every manufacturer we order
from has an exceptional quality control program in place. We do
however, back all of our products with a full money back guarantee.
If you have any problems at all, just return the puzzle to us (so we
can be reimbursed) and we will send you a replacement or a refund
(for unopened boxes) immediately. Remember, we want to keep
you a happy customer for years to come.
the majority of our puzzles via the U.S. Postal Service. Most orders
are sent 'Priority Mail' while others must ship 'parcel post'. We also
use Federal Express and UPS for unusual size boxes. Whichever
method is used the guarantee is the same, all puzzles must arrive
at your door undamaged.
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