Testimonials & Reviews

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"Thank you so much for your note and generosity both are greatly   appreciated. Be assured that your company will receive tremendous word -of-mouth advertising from me."          -Stephen  "Thank you for your timely and friendly e-mail. I will be sending out payment for the supreme subscription today....I will recommend your company to anyone who needs or wants puzzles."          -Kimberly
"I want to thank you for having my order delivered in time for Christmas, despite MY mistake. Your efforts, diligence, and personal attention have been noted and appreciated. I will most certainly do business with you again in the future and will recommend highly, your company, to other puzzle enthusiasts I come in contact with."          - Dean            1/02 "Thank you so much for starting "The Jigsaw Club."  I recently ordered a six month membership for my grandmother for Christmas.  This will no doubt be the perfect gift!  She will enjoy it immensely."  -Chris
"I really like what you've put together here. The catalog is well organized.....I hope you get the exchange up and running soon and  I look forward trading". -Debra
"Thanks so much for an opportunity to choose another item. Your courtesy will ensure me being a future customer"          -Cynthia
"Fast shipping & well packaged! Easy transaction. Great fun items! Thank you!" -Glenda "Quickly shipped for X-mas. Just as promised!"  -William
"Your customer service is above and beyond the norm and greatly appreciated".    -Julie  5/03 You are awesome!! Thank you so much... I will definitely use this company in the future.      -T. Burke   09/04
"Well, as disappointed as I was when I heard of the delay your honesty and personal customer service by calling me direct made up for it. I work in a Customer Service Help Desk and I know what customer service is all about. You have a very high quality of respect for your customers. The immediate phone call when finding out about the delay was a key factor. While I understand it was out of your control, keeping me informed of the progress and status made me confident I was dealing with a professional. I am sure that I will be pleased with the product if it is anything like the customer service".    Michael   10/03 "I am so pleased with the product I ordered from you. As you know there was a small misunderstanding on the item ordered beyond both your & my control, However, you made it right!!!
I have never ordered anything online that I actually received a phone call from a "Real" person....not to mention a very customer-minded person convinced to make everything "More" than right.
I have been in the "Customer Satisfaction" business for over 30 years and you are among the very best I have encountered. I will certainly use your services again as well as sharing with my friends".  Gail 1/04

"Teresa's gift arrived as you promised, and I appreciate your business style and ethic; and I am your loyal (if impudent) future customer! Merry Christmas" Harvey                           12/03

"I received my puzzles yesterday, and wanted to thank you for your excellent service and the great deal. I'll definitely be shopping with you again!"
Kim (& Earl)
"Hi,  The puzzle "Ming Line" arrived today in excellent condition.  It will be a perfect Valentine's gift for my daughter. Thanks again".  Wanda  "Jigsaw puzzle of the month"
A yearlong gift membership to the Jigsaw Club means you can keep entertainment at a friend's fingertips for months to come. There's something for everyone; the 500- to 1,000-piece puzzles feature bucolic landscapes, exotic wildlife scenes, famous buildings, culinary still lifes, floral arrangements and kitschy decade-themed tableaux. Choose from a single-theme category, or send an assortment—either way, be ready to see less of your puzzled pal"  -Review from 'TimeOut New York', Nov. 2001. 

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Thank you very much.  I really appreciate your help.  As a former owner of a retail store, I know the importance of customer service and if I have the opportunity, I would certainly recommend you to others.
-Phil                                  11/04

 

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